Our minimum order value for promotional bags is £350. Minimum order quantities vary from bag to bag and from manufacturer to manufacturer, but are shown within our pricing guide on the product pages where applicable. If you want fewer bags than the minimum order quantity shown, please discuss your requirements with one of our account managers. They may be able to arrange a shorter production run, although the unit cost will inevitably be higher, or recommend alternative bag options with lower minimum order quantities. If you have any questions or comments about minimum orders, please get in touch!
Please read the following to see which payment terms apply to you:
Full payment is due within 30 days of our invoice date, unless you have agreed alternative payment terms with us in writing.
Our standard policy for new accounts is 100% payment by proforma. Only directors of Rocket Bags can approve any form of credit terms. If you have any questions or concerns about payment, please contact one of our account managers by clicking here.
You are able to ask for a pre-production sample when you place your order. This will be an actual sample of the promotional bag and, if requested, the sample can show an imprint of your logo or brand message as it will appear on the finished bag. A charge may be applicable, depending upon the bag, which we will tell you about in writing.
Following your approval of the pre-production sample, your order will go into full production in accordance with our standard delivery times unless different terms have been agreed by us in writing.
Any request for a delay or amendments to your order after a pre-production sample has been manufactured may result in additional charges or an extension of the lead time.
If you want to find out more about pre-production samples, please contact one of our account managers by clicking here.
We will endeavour to make sure that your promotional bags are delivered on time, but wish to remind you that all lead times or delivery dates are our best estimate only.
Lead times commence from the moment we receive your written signoff of our final artwork, not from the date of the order.
Rocket Bags ship from multiple factories throughout the UK, Europe and the Far East. If you have ordered a range of promotional bags your order may therefore be despatched from more than one location, meaning it will arrive in separate deliveries on different dates.
If you have any questions about shipping and delivery, please contact one of our account managers.”