Help
- Artwork Design and Modifications
- Artwork Guidelines
- Copyrights and Trademarks
- Terms and Conditions
- FAQs
- Glossary of Terms
- Minimum Orders
- Payment Details
- Pre-Production Samples
- Shipping Information
- Studio and Artwork Assistance
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The Rocket Bags in-house design studio is run by a team of highly experienced bag designers and artworkers. They will work closely with you to optimise the effectiveness of your designs, fine tuning each design option until you are 100% happy with it.
We thoroughly check all artwork we receive to ensure that it meets the exact specifications for imprinting your design onto your selected promotional bag. Sometimes we may feel it would be beneficial to make minor adjustments or even to redraw your artwork, but this work is always carried out free of charge and only with your permission.
Ne... Read more>>> -
It doesn't really matter what format your artwork is in as we are pretty flexible here at Rocket Bags.
Our preferred option is an editable Adobe Illustrator .eps or .ai file, with all fonts converted to outlines and with all colours identified by their relevant pantone reference if appropriate. The artwork should be emailed directly to your account manager who will liaise with our design studio to prepare an artwork approval form. This will not only show you both the size and positioning of your logo, but usually includes a visual of how it will appear on your chosen bag.
Don't worry tho... Read more>>> -
By submitting a design or artwork to Rocket Bags, you warrant and represent that you are the sole, legal owner or licensee of all rights, including copyright, to each copyright, trademark, service mark, trade name, logo, statement, portrait, graphic, artwork, photograph, picture or illustration of any person or any other intellectual property included in such design.
Further you warrant and represent that no part of the design: (1) violates or infringes upon any common law or statutory right of any person or entity, including, but not limited to, rights relating to copyrights, trademarks, c... Read more>>> -
1. INTERPRETATION AND DEFINITIONS
In these Terms and Conditions the following words have the following meanings:-
"the Company" means Lyons Presentations Group Ltd, (Company number: 2147763) whose registered office is 1 Torriano Mews, London NW5 2RZ trading as "Rocket Bags",
and "we" or "us" refers to the Company
"the Purchaser" means the person, company, firm or other organisation desirous of purchasing goods from the Company and "you" refers to the Purchaser
"Contract" means the agreement between the Company and the Purchaser for the sale and purchase of the Goods and incorporating th... Read more>>> -
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Our minimum order value for promotional bags is £350.
Minimum order quantities are different from bag to bag and from manufacturer to manufacturer, but are shown within our pricing guide on the product pages where applicable.
If you want fewer bags than the minimum order quantity shown, please discuss your requirements with one of our account managers. They may be able to arrange a shorter production run, although the unit cost will inevitably be higher, or recommend alternative bag options with lower minimum order quantities.
If you have any questions or comments about minimum ord... Read more>>> -
Please read the following to see which payment terms apply to you.
Approved Accounts
Full payment is due within 30 days of our invoice date, unless you have agreed alternative payment terms with us in writing.
New Accounts
Our standard policy for new accounts is 100% payment by proforma. Only directors of Rocket Bags can approve any form of credit terms.
If you have any questions or concerns about payment, please contact one of our account managers by clicking here.... Read more>>> -
You are able to ask for a pre-production sample when you place your order. This will be an actual sample of the promotional bag and, if requested, the sample can show an imprint of your logo or brand message as it will appear on the finished bag. A charge may be applicable, depending upon the bag, which we will tell you about in writing.
Following your approval of the pre-production sample, your order will go into full production in accordance with our standard delivery times unless different terms have been agreed by us in writing.
Any request for a delay or amendments to your order aft... Read more>>> -
We will endeavour to make sure that your promotional bags are delivered on time, but wish to remind you that all leadtimes or delivery dates are our best estimate only.
Leadtimes
Leadtimes commence from the moment we receive your written signoff of our final artwork, not from the date of the order.Multiple deliveries
Rocket Bags ship from multiple factories throughout the UK, Europe and the Far East. If you have ordered a range of promotional bags your order may therefore b... Read more>>> -
Artwork can be sent to us in various formats as outlined below.
Electronic artwork (eps) files
We can accept artwork files in PC or Apple Mac format either in Adobe Illustrator (saved in version 8, 9, 10, CS and above) or in Macromedia Freehand, both as .eps, .ai or .fh files. All artwork supplied in this format should be vector based with artwork and fonts converted to paths to avoid any problems with fonts clashing. Any pantone spot colour splits should be clearly marked up. Artwork should be emailed directly to your account mana... Read more>>>
Need something specific? Call us on 0845 460 4615 or email us at sales@rocketbags.co.uk
